Here is the story of my New Pro 575 that hands down is the biggest pos I have owned. I had an older Traeger Lil Tex and it was great. Figured it was time to upgrade so I got the 575. Right out of the box it was not working major temp issues. After a week of back n forth with customer service trying everything including wrapping the temp sensor in foil they were guessing I needed a new temp sensor (This was April). They said they were currently on back order and should be in stock in two weeks. As a sorry they were going to send me a couple rubs. A week later I got the rubs. Well a month had past and still no sensor so I called on May 31. The guy said they included the sensor with my rubs. I told him no sensor was in there and that I was told the sensor was on back order to be sent a week or two later. After more digging I got a “We’re really sorry” and we are going to expedite one to you right away. I asked if he was sure and to verify they had them in stock. His response was yes it’s going out. Well another week has past and still nothing. So I call Traeger naturally get a different rep and have to re hash the events above. She tells me sorry but the sensor is on backorder. So now I’ve had this POS for two months and it’s still not right. Now I’m asking for a return. Now they tell me they are escalating to a supervisor for a return but I have to wait up to an additional 48hrs for a call back. So I’ve had this thing for 2 months and it’s crap. They have no parts to fix from what I am reading is a problem a lot of people are having. But to make it worse they are guessing what the issue is. Hopefully I can finally return this POS and buy a Req Tec.