traeger does not show up in app

Eric1612

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I have had my Traeger for 2 days now and i am very satisfied with the quality but i just can't get a connection to the wifi.

i do all the steps in the app and it is then connected, but after two seconds it flies out again (always at the point where you should choose a nickname).

I already have done all the steps on the http://wizard.web.traegergrills.io/wifire/welcomeSite. But it still doesn't work.

Does one of you have a solution? i have some smart home devices and none of them have such problems.
 

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OOWeaver68

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I have had my Traeger for 2 days now and i am very satisfied with the quality but i just can't get a connection to the wifi.

i do all the steps in the app and it is then connected, but after two seconds it flies out again (always at the point where you should choose a nickname).

I already have done all the steps on the http://wizard.web.traegergrills.io/wifire/welcomeSite. But it still doesn't work.

Does one of you have a solution? i have some smart home devices and none of them have such problems.
I am having the same issue. Except my controller is so old that traeger is telling me the app is to new to communicate with the grill. Is your grill old or new? Thanks.
 
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Eric1612

Eric1612

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I am having the same issue. Except my controller is so old that traeger is telling me the app is to new to communicate with the grill. Is your grill old or new? Thanks.
It is a new Ironwood 650.
 

Timmy

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It is a new Ironwood 650.
Call Traeger, they can tell you how new or old it is. If its been sitting in a warehouse or in a stores store room. Who knows what year it was manufactured.
 

JamesB

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Call Traeger, they can tell you how new or old it is. If its been sitting in a warehouse or in a stores store room. Who knows what year it was manufactured.
Did you notice the firmware version, in the above pic?
 
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Eric1612

Eric1612

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Call Traeger, they can tell you how new or old it is. If its been sitting in a warehouse or in a stores store room. Who knows what year it was manufactured.
according to the serial number, it was manufactured in october 2019. but it should still be possible to connect it to the wifi.
 

Le Stove

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Hi, i got the same issue with my pro 780, firmware too old to connect. It was a brand new grill but surely an "old" stock. Traeger send me a new controller and everything works now perfectly.
 

YYCRed

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I have had my Traeger for 2 days now and i am very satisfied with the quality but i just can't get a connection to the wifi.

i do all the steps in the app and it is then connected, but after two seconds it flies out again (always at the point where you should choose a nickname).

I already have done all the steps on the http://wizard.web.traegergrills.io/wifire/welcomeSite. But it still doesn't work.

Does one of you have a solution? i have some smart home devices and none of them have such problems.
Your firmware is out of date from what I see here: https://www.traegergrills.com/status

If/when that gets updated, you might have better luck.
 

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Eric, skip the nickname part for now... MAKE SURE your router or WiFi doesn't need to OKAY a new signal... I had a WiFi router that needed me to go into it and say YES to allow the new signal to connect.
Also make sure you are within RANGE, don't assume the Traeger has a long range, mine is 6 feet away but thru a thick mason wall with a window and I still get short disconnects during cooks and then it comes back.
 
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Eric1612

Eric1612

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Eric, skip the nickname part for now... MAKE SURE your router or WiFi doesn't need to OKAY a new signal... I had a WiFi router that needed me to go into it and say YES to allow the new signal to connect.
Also make sure you are within RANGE, don't assume the Traeger has a long range, mine is 6 feet away but thru a thick mason wall with a window and I still get short disconnects during cooks and then it comes back.
the router doesn't have to give okay, I've already checked that. the router is right next to the grill.
so it can't really be because of that.
 

dunawayfamily

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the router doesn't have to give okay, I've already checked that. the router is right next to the grill.
so it can't really be because of that.
Replied to your FB post ... see attached ...
 

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OOWeaver68

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Replied to your FB post ... see attached ...

Do you know if an old version of the app will connect to grill and once online, it will update as needed? I tried to download old versions of traeger app on android tablet but the app is glitchy and unable to sign in. Tablet is unable to download latest version as well. I guess either because the tablet is to old or the app is not made for the tablet and only a phone.
Thanks for your help.
 

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JamesB

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WOW that is a shocker!!!! 2020 firmware is obsolete!!! Gimme a break Traeger
I’m confused.....
He says “according to the serial number, it was manufactured in october 2019.” How does it have 2020 firmware then, if it’s never been connected?
 

dunawayfamily

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I’m confused.....
He says “according to the serial number, it was manufactured in october 2019.” How does it have 2020 firmware then, if it’s never been connected?
1.00.05 of Firmware was released on 10/08/2019 per the Historical Release Log section for the D2 WiFIRE Controller on the WiFIRE Status Page (https://www.traegergrills.com/status) - scroll to near the bottom of that poorly designed page to find the entry ...
 

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