D2 controller and thermocouple replacement

TXFIre

Member
Joined
Apr 20, 2019
Messages
36
Reaction score
11
Points
8
Grill
Ironwood 650
Has anyone received a new D2 controller and or a thermocouple for their Pro 575?
Did it help with temperature issues?
 

ndfan6464

Member
Joined
May 18, 2019
Messages
77
Reaction score
15
Points
8
Location
Summerville, Sc
Grill
Pro 575 2019
Has anyone received a new D2 controller and or a thermocouple for their Pro 575?
Did it help with temperature issues?

I received a new D2 and it did NOT fix the issue. Supposedly I have a thermocouple on the way so fingers crossed that fixed the issue
 
OP
OP
T

TXFIre

Member
Joined
Apr 20, 2019
Messages
36
Reaction score
11
Points
8
Grill
Ironwood 650
I received a new D2 and it did NOT fix the issue. Supposedly I have a thermocouple on the way so fingers crossed that fixed the issue
Yep same with me. New controller and thermocouple did nothing.
I ended up swapping out the 575 for the Ironwood 650.
 

ndfan6464

Member
Joined
May 18, 2019
Messages
77
Reaction score
15
Points
8
Location
Summerville, Sc
Grill
Pro 575 2019
Yep same with me. New controller and thermocouple did nothing.
I ended up swapping out the 575 for the Ironwood 650.
I may do that as well. Wonder if Home Depot will allow me to return it. Bought the extended warranty they offer.. have to give them a call and ask..
 

primeone

Administrator
Staff member
Joined
Feb 12, 2019
Messages
692
Reaction score
188
Points
43
Location
Austin, TX
Grill
Ironwood 650
Yep same with me. New controller and thermocouple did nothing.
I ended up swapping out the 575 for the Ironwood 650.
Have you had any problems with the new Ironwood?
 

Cujo

New member
Joined
Apr 2, 2019
Messages
8
Reaction score
3
Points
3
They were shipping me out a new controller but I received a Pro 22 Grill Cover instead. Called CS to return the cover and they told me to keep it.
 

Mister T's BBQ

New member
Joined
May 15, 2019
Messages
4
Reaction score
1
Points
1
Location
Wisconsin
Grill
Pro 575
I also had the same issue with the pro 575 and swapped it for the Ironwood 650. No issue with the Ironwood so far.
 

PriceMP5

Active member
Joined
May 26, 2019
Messages
102
Reaction score
43
Points
28
Location
Cleveland
Grill
Ironwood 650
Best solution for people having problems with their pro 575 is to just upgrade to the Ironwood. I went through 2 different pro 575s that each had the same issues (one had a faulty igniter also, basically a flame thrower instead), just received my Ironwood 650 yesterday and I am so glad I upgraded! It feels like a tank compared to the pro series, I was skeptical that it wouldn’t be much of an upgrade but it really is. More features on the controller (super smoke 😋), higher temps, more insulation, the side table even, and honestly the wheels on all legs are low key my favorite upgrade.
 

CampWhatnot

Active member
Joined
Apr 1, 2019
Messages
380
Reaction score
94
Points
28
Location
Courtice, Ontario, Canada
Grill
Traeger Ironwood 650
Definitely more flexibility....enjoy the 650 it works great!
 

KYKY044

New member
Joined
Jun 28, 2019
Messages
4
Reaction score
1
Points
3
Location
Tacoma, WA
Grill
Pro 575
I am so incredibly disappointed in Traeger right now. I received my pro 575 and right out of the box, I got the high temp error and the temp sensor out error. It will hold a temperature for about 10-15 min, then all of a sudden the control panel shoots up to 702 degrees and I get my errors. Traeger said I need a new thermocouple BUT it is back ordered for 4-6 weeks! They really weren't helpful and said I could find a dealer to purchase one. Ummm... your product is defective and I've already spent a ton of money on you! No dealers in my area even have the new parts for the new grills yet! It's really just ridiculous and it looks like other people are having similar issues in this forum. I HOPE that when I get this part (maybe in Aug) that it will fix the issue and that its not the control panel. I will be livid if I have to wait until the Fall to use this damn grill.

What also gets me, is that they will not do a return since its opened and assembled. HOW ARE YOU SUPPOSED TO KNOW IF IT WORKS IF YOU DONT PUT IT TOGERTHER? Seems like a cop out for sure.

I really wanted to love this grill, but it has been nothing but a headache. Looks like I will be out a grill for the entire summer.
 

Attachments

ndfan6464

Member
Joined
May 18, 2019
Messages
77
Reaction score
15
Points
8
Location
Summerville, Sc
Grill
Pro 575 2019
Man iam really sorry that you're having this many issues with it right out of the box.

Where did you purchase it?

As you mentioned its seems as if everyone minus the lucky few are having issues with the 575. I was and took mine back.

It's sad that Traeger wont own up to the issue and make it right. Hopefully they loose alot of business over this..

I wish the best for you
 

KYKY044

New member
Joined
Jun 28, 2019
Messages
4
Reaction score
1
Points
3
Location
Tacoma, WA
Grill
Pro 575
I purchased it through their website, which was a headache of its own! Thanks for the well wishes! Hopefully we will be able to have a "end of summer" bbq or something... haha
 
Top