Woodridge pro junk

[Trae Bar IV]

I received my first Timberline XL in June 2022. On Thanksgiving Day of the same year, it decided to have some sort of sudden catastrophic fail. I immediately called Traeger and asked for help. After a week of back and forth they drop shipped me a brand new one and hauled the old one away.

I think the reason they replaced is because they could not find a tech to make a house call.

Since then this one has worked out well, other than the temperature fluctuations, which I now believe affect all of these new type pellet smokers. It's just something I've learned to deal with.

This one is my fourth Traeger over many years, the last two are still working in the hands of other family. I had to replace an igniter (hot rod) on both my timberlines, and it was a fairly easy process thanks to the Traeger videos on line. The Ace Hardware stores near me have also been a great resource and have a lot of parts and accessories in stock.

Sorry about your rough treatment from Traeger.

 

[Mark M]

Hello, I am a long time Traeger owner. I bought the Woodridge Pro in February 2025. Since day one I have had problems with the grill. The grill shuts off mid cook, the grill shows error codes 01 and 06. The grill goes through twice as many pellets as other wood grills, it takes 20-30 minutes to come to temperature, the control buttons rarely work and sometimes the only way to shut down the grill is to manually turn it off. The answer Traeger gives is it’s mostly normal with this brand new, fix everything grill. Traeger also puts me on hold for up to two hours trying to diagnose the problem(s). I’m not a mechanic, I shouldn’t have to be taking a five month old grill apart. I have asked for my money back but that is never an option. This is the second grill I have had problems with from Traeger. I’m not sure why I fell for the latest, greatest crap Traeger is spewing about this new grill. Traeger is sending me a new motherboard but really, it’s 5 months old!?!? Ready to switch to Recteq or something else

My too. Auger issues, heating issues and errors displayed, sounds like I got the next one off the line from yours. Also purchased I. 2025, and now, wish I had gone a totally different direction. Who have you contacted and how have they helped? Too expensive to have these issues.