- Aug 5, 2020
- Reaction score
Reading through issues on here and other pellet grill manufacturers websites, I am having second thoughts about a pellet grill. I am sure that there are people who don't have problems too but at least this forum doesn't delete the posts showing problems. Complaints about customer service concern me as that is an important part of my buying decision. I want to know I will be taken care of if and when problems arise. I do understand that a lot of companies customer service has suffered due to Covid 19. Another thing is that most pellet grills while they can achieve 500 degrees or so, seem to be lacking as far as the results at those temps depending upon what you are trying to do.