EddieH
Member
I received my Traeger Ironwood 885 Smoker. I am unable to connect to Wi-fi. I think I need a version update to 0200.001.01.06. How do I obtain this update by leaving the Smoker in 'ON' position. Any help would greatly be appreciated.
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If your grill won't connect to wifi then you could leave the grill on forever and it would never receive updates. Wifi is the way the updates are delivered.
You might try moving your grill or moving your router so they are closer together to see if you can connect. Generally speaking, routers perform better when mounted higher so you might try placing your router in a higher location.
Another option is to install a wifi extender which is what I did. Once I installed the extender, my Pro 575 connected immediately and reliably.
After almost 3 hours with Traeger techs on the phone and almost that much time on my own because I understand Wi-Fi and connecting devices it was determined my controller needed replaced...in 10-12 days which misses father's day which is the reason I bought it now...
Pro 575
Multiple times reinstalled app
Grill wouldn't allow to clear networks
Added a extender to my router setup even though my phone got excellent signal next to grill (extender is in kitchen on other side of wall from grill)
The techs went thru the same script and asked the same questions
They won't give up this new controller without a fight...
I feel for everyone!
The 3rd time they said the "firmware needs updated" I screamed HOW...I CANT CONNECT TO THE INTERNET AND NO USB!...For the love of the smoker God's add a USB port!
After almost 3 hours with Traeger techs on the phone and almost that much time on my own because I understand Wi-Fi and connecting devices it was determined my controller needed replaced...in 10-12 days which misses father's day which is the reason I bought it now...
Pro 575
Multiple times reinstalled app
Grill wouldn't allow to clear networks
Added a extender to my router setup even though my phone got excellent signal next to grill (extender is in kitchen on other side of wall from grill)
The techs went thru the same script and asked the same questions
They won't give up this new controller without a fight...
I feel for everyone!
The 3rd time they said the "firmware needs updated" I screamed HOW...I CANT CONNECT TO THE INTERNET AND NO USB!...For the love of the smoker God's add a USB port!