Traeger silverton model 810 frustration

Tom Ziegler

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Traeger silverton model 810
I have a silverton model 810 purchased while at Costco recently. I have been unable to find any support from traeger for for this model and lord knows I’ve tried. Tried to purchase drip tray inserts and after spending close to an hour on the phone with traeger representative was told to try Costco for help. WTF, you folks need to support your brand. Similar frustration when trying to purchase a folding shelf by searching traeger web sites. I finally ordered a shelf by measuring the front of my grill and finding one from another model the same length. I then attempted to Rube Goldberg that item to fit my grill without success. Come on you guys, it can’t be that hard to provide help to a user needing support help from traeger. Please help me by at least responding to my concerns with some positive direction.
 

Bob

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Silverton 810
Order bac-815 from amazon they got the silverton 810
 

Nicholas

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Just purchased 2 packs of Silverton 810 drip tray liners over the phone from 1-800-Traeger. They are BAC597.
 

JankyJake

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Old thread, but also coming into this issue. Aren't the 780 and 810 the same model? The Silverton's are just Costco exclusives.
Thanks
 

John S.

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Different exhaust system, different grease management system, different controller. The 810 also has a cabinet underneath.
The 30 CI difference is minimal. Iwould take a look at the IW 885.
the 810 on sale is $1300 while the 885 is $1500,
I am thinking that it is definitely worth a look....
 
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