Traeger silverton model 810 frustration

Tom Ziegler

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Apr 29, 2020
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Lodi calif
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Traeger silverton model 810
I have a silverton model 810 purchased while at Costco recently. I have been unable to find any support from traeger for for this model and lord knows I’ve tried. Tried to purchase drip tray inserts and after spending close to an hour on the phone with traeger representative was told to try Costco for help. WTF, you folks need to support your brand. Similar frustration when trying to purchase a folding shelf by searching traeger web sites. I finally ordered a shelf by measuring the front of my grill and finding one from another model the same length. I then attempted to Rube Goldberg that item to fit my grill without success. Come on you guys, it can’t be that hard to provide help to a user needing support help from traeger. Please help me by at least responding to my concerns with some positive direction.
 

Bob

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Silverton 810
Order bac-815 from amazon they got the silverton 810
 

Nicholas

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Silverton 810
Just purchased 2 packs of Silverton 810 drip tray liners over the phone from 1-800-Traeger. They are BAC597.
 

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