Slgoss
New member
Two calls, new wifi network, grill almost inside the closet with internet and countless reboots later CS is sending me a new control panel. Seems pretty easy to instal. Has anyone else gotten to this point?
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We have tried 3 controllers. Grill hasn’t worked for 2 monthsTwo calls, new wifi network, grill almost inside the closet with internet and countless reboots later CS is sending me a new control panel. Seems pretty easy to instal. Has anyone else gotten to this point?
While waiting for TRAEGER to ship a new Wifire controller, I tried shutting down the 5ghz side of our WiFi router. The grill immediately connected and it's been smooth sailing since. It has downloaded two upgrades since. I now have a working grill and an extra controller!Two calls, new wifi network, grill almost inside the closet with internet and countless reboots later CS is sending me a new control panel. Seems pretty easy to instal. Has anyone else gotten to this point?
While waiting for TRAEGER to ship a new Wifire controller, I tried shutting down the 5ghz side of our WiFi router. The grill immediately connected and it's been smooth sailing since. It has downloaded two upgrades since. I now have a working grill and an extra controller!
I had a similar fail to connect issue with a different WiFi device and learned that trick from their customer service. Not sure what you've tried so far, hope this is of use.
how did you shut down the 5ghz side of router? thanksWhile waiting for TRAEGER to ship a new Wifire controller, I tried shutting down the 5ghz side of our WiFi router. The grill immediately connected and it's been smooth sailing since. It has downloaded two upgrades since. I now have a working grill and an extra controller!
I had a similar fail to connect issue with a different WiFi device and learned that trick from their customer service. Not sure what you've tried so far, hope this is of use.
how did you shut down the 5ghz side of router? thanks
I have the same issue. Tried several different WiFi networks at 2ghz, put the grill inside the kitchen, removed the iPhone app, deleted and forgot the grill WiFi network , always end up with failed to get certificate files at the end.
Please help
check the bottom of the router, it may show you a web address that manages the router and it should also give you the admin name and password then just click through the tabs until you find which freq the router uses.how did you shut down the 5ghz side of router? thanks