Sleep or idle mode

Apndx

New member
Joined
May 24, 2020
Messages
4
Reaction score
1
Points
3
Location
Miami
Grill
Ironwood
Yesterday at the end of 7 hours of smoking my traeger went into sleep or idle mode, it stopped heating and would not turn on. It had done a software update in the morning before starting up. I was about done smoking and was able to finish burnt ends in the oven. I called Traeger and they said that they were getting calls in the last 2 days with this issue, seems it had to do with the software update. The only solution till they do a software patch to correct this is to run the traeger manually, you have to take the device off of your app., and then run it without Wi-Fi. They hope for a patch to be e mailed sometime during the week. Yes traeger customer service was open on Saturday despite it being a holiday weekend.
My brisket was done before this happened and the burnt ends were just heating in the sauce so all ended well, had it happened earlier it could have been a disaster.
So just a heads up if your smoking this weekend.
 

Latest Discussions

Top