Setting low temp

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
We just purchased a new 2020 Tailgater 20. I’m confused by the temp settings. I start it up at 165. It never sets at 165. It varies between 200 and 225. I can not get the temp to go under 200. Is this normal? Why would the grill have a setting of 165 if it never gets that low?
 

Walleye Hunter

Active member
Joined
Aug 29, 2019
Messages
246
Reaction score
72
Points
28
Location
PA
Grill
Pro 575
It's probably because it's hot outside already and mine is the same way. The grills aren't designed to just heat by 65* or 70* and 220 seems typical. When it's cold out that should change.
 
OP
OP
D

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
So you’re saying it won’t heat to 165? Starting point is going to be 200-225? I’m learning here thanks
 

Walleye Hunter

Active member
Joined
Aug 29, 2019
Messages
246
Reaction score
72
Points
28
Location
PA
Grill
Pro 575
When it's hot and it looks like you're in AZ, I can't imagine it's cold there right now.
 

Slimpicker

Moderator
Staff member
Joined
Aug 3, 2020
Messages
1,038
Reaction score
543
Points
113
Location
stl mo
Grill
Pro 575 Bronze
Yesterday was 99

So the inside of your grill is already at 100 or even more... start a pellet fire in there and only expect it to raise the temp only 65?? That's what Walleye meant by The grills aren't designed to just heat by 65* or 70* and 220 seems typical. When it's cold out that should change.

I took my pro22 back because I wanted to be able to make Jerky at a low temp, it wouldn't go below 250 when set at 165... with the 575 I hope I get better results but I know I will probably NEVER only hold 165 on a HOT day in the 90s. Jerky can go as high as 200 but better at 190... if I have to wait for FALL, WINTER, and SPRING to make Jerky then so be it.
 

seagolfpro

New member
Joined
Sep 17, 2020
Messages
10
Reaction score
0
Points
1
Location
Arizona
Grill
Traeger 575
I'm having the same problem with a brand new 575, I'm in Az., but I started it this morning as a trial at 65 degrees outside, and yep, zoomed right to 220 and stayed there. If I wanted higher temps, I would just cook in the oven in my house.
 
OP
OP
D

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
I also live in AZ. Contacted Traeger. After quite a few calls and letting them know I am not happy they are sending me a new Digital Pro Controller. You may have to be firm with them. Good luck
 

seagolfpro

New member
Joined
Sep 17, 2020
Messages
10
Reaction score
0
Points
1
Location
Arizona
Grill
Traeger 575
I also live in AZ. Contacted Traeger. After quite a few calls and letting them know I am not happy they are sending me a new Digital Pro Controller. You may have to be firm with them. Good luck
Thank you so much! Yes, so far it feels like just fishing by the techs and not really knowing what's wrong. It's a surprise gift for my husband who arrives home tomorrow...I'm so bummed it's not working right.
 

RemE

Moderator
Staff member
Joined
Jun 10, 2019
Messages
1,259
Reaction score
733
Points
113
Location
Corona Del Mar, California
Grill
Timberline 850
Thank you so much! Yes, so far it feels like just fishing by the techs and not really knowing what's wrong. It's a surprise gift for my husband who arrives home tomorrow...I'm so bummed it's not working right.
Lucky guy, what a sweet gift!

I haven't used low temps much, smoked briskets 24 hours, 1st 12 hrs at 190F. I used a 3rd party WiFi thermometer (Fireboard2) to measure grate temp. I had to set the grill to 175 and to maintain 190F on the Fireboard so the grill's temp probe is off at low temps on mine.

I'll try minimum temp on mine in the morning and see what happens.
 
OP
OP
D

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
You might want to take it back tomorrow where you bought it from
 

RemE

Moderator
Staff member
Joined
Jun 10, 2019
Messages
1,259
Reaction score
733
Points
113
Location
Corona Del Mar, California
Grill
Timberline 850
Here's my test results;
 

bry1216

New member
Joined
Oct 2, 2020
Messages
5
Reaction score
0
Points
1
Location
Boise, ID
Grill
Tailgater 20 Series
Durlinda - I have a brand new Tailgater with same problem - for 8 hours it stayed at 200-210 and would never hit 180 (it was 55-62'f that night). Called Traeger and the Tech Support is terrible. I was so upset with the Tech Support, I looked up CEO Jeremy Andrus on LinkedIn and sent an email. He sent in help!

Finally there is a new controller look at image. Original in on the Right side (red display), middle was an incorrect shipment (blue display) and left is new digital controller. Tell them you want the new digital controller for free.


New Controller 1.jpg


Also there is an issue with the auger pin - it will fall out. Traeger will send you a bolt (7/64 allen head) with locking nut to replace pin.

Faulty Auger Pin.jpgReplacement Auger Pin.jpg

Let me know what happens and Good luck!
 
Last edited:
OP
OP
D

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
Thank you very much for the advice. I did reach out to Mr Andrea. I received a call from the head of support. She’s on it now.
Thank you for your help
 

bry1216

New member
Joined
Oct 2, 2020
Messages
5
Reaction score
0
Points
1
Location
Boise, ID
Grill
Tailgater 20 Series
Hey D,
Look for that pin! If you have it they will send replacement bolt and locking nut. You might be able to use a small mirror while laying under hopper and see it.

Andrus sent this guy to solve my issue.

Tyler Jensen
Executive Escalations Supervisor
TRAEGER WOOD FIRED GRILLS

Tyler told me the temperature should have reached 180. He listened to the 5 phone calls with technical support and then move 2 employees out of tech support. Then apologized for being sent the wrong controller. I am being offered a free upgrade to Pro Series 22, but reading a lot of problems with it's temp control in 2017/2018.

This video had me very worried after installing the "incorrect controller" (blue display). I did not like the auger moving into chamber and out so much.
 

Attachments

  • IMG_0618.MOV
    13.3 MB · Views: 18
OP
OP
D

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
I will check out the pin. The problem I had with the controllers was the connectors on the controllers did not match the connectors on the Tailgater 20. The black/white wire on the controller was a female connector. The unit required a male connector. At this point I am waiting on a replacement of the original controller which should be sent around Oct 15. They are also send me a free Pro22 as well. I explained that I purchased the Tailgater 20 to take with us in our RV. Guess I’ll have one for the RV and One for home. We’ll see.
 

bry1216

New member
Joined
Oct 2, 2020
Messages
5
Reaction score
0
Points
1
Location
Boise, ID
Grill
Tailgater 20 Series
Durlinda, I received the Pro 22 this weekend and assembled. It has the pin in Auger, so I replaced immediately during assembly.
Instructions to find it:
Empty pellets thru side door
Remove both screws on controller and rotate controller and push inside
Remove 4 screws holding Pellet assembly to cooking chamber.
Now your looking directly at image below.
Need to complete burnin this week and verify 180'f with +/- 15'f.
IMG_0735.JPG
IMG_0740.JPG
 
OP
OP
D

Durlinda

New member
Joined
Sep 13, 2020
Messages
14
Reaction score
0
Points
1
Location
Surprise, AZ
Grill
Traeger Tailgater 20
Thanks for the info. We will definitely replace the pin. They are sending the Pro 22. I should receive it today.
 

bry1216

New member
Joined
Oct 2, 2020
Messages
5
Reaction score
0
Points
1
Location
Boise, ID
Grill
Tailgater 20 Series
I think it was a #8 allen head screw about 1 inch long. Best to use self locking nut. Might as well get 2 of each and look at replacing Tailgater also since you will be moving it.
Pro 22 weighs 137 lbs, so FedEx must call you and setup delivery.
 

Latest Discussions

Top