TwonnyD
New member
This may have been asked before but I am new to the group and not sure how to search the topic. We bought a pro 575 a few days before the 4th and cooked a brisket for our family party on the 4th. It hit around 180 and stalled for hours upon hours so I became suspicious and grabbed 2 oven thermometers and both read approx 190 degrees but the grill was set at 250 and reading 250 on the screen. Long story short the grill was not as hot as it was saying and was not cooking the meat properly. Has anyone else had this issue before? They claim its the display module cause its operating software version 01.00.10 but I would think it is the thermometer itself if anything. After reading more info i'm thinking of trying to return and switch to rec tec. After all why should I be working and trying to find solutions to a problem on a brand spanking new $856 (with tax) grill. Any input or feedback would be greatly appreciated!!