Pro 575 Not Achieving Temperatures

sawhorseray

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After all the hemming and hawing I guess I'll just order the 575 and see how things go. I've decided to join the 21st century and get a I-phone early next week, I'm sure that will present it's own new series of challenges. Does anyone know if Traeger makes a cover for the 575? RAY
 

bkelley02

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After all the hemming and hawing I guess I'll just order the 575 and see how things go. I've decided to join the 21st century and get a I-phone early next week, I'm sure that will present it's own new series of challenges. Does anyone know if Traeger makes a cover for the 575? RAY
They sell a custom fit cover for it. Can likely grab it where you get the grill or definitely from the Traeger site. I have one and like it.
 

CampWhatnot

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They sell a custom fit cover for it. Can likely grab it where you get the grill or definitely from the Traeger site. I have one and like it.
I can't speak directly for the 575 cover from Traeger, however I have the Traeger cover for my 650 and it is built well, heavy duty and doesn't seem to leak water through. I'm very happy with it.
 

JordanK

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I have the Pro 575 cover and it’s great. Works with the extra shelf too.
 

sawhorseray

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They sell a custom fit cover for it. Can likely grab it where you get the grill or definitely from the Traeger site. I have one and like it.
Thanks for that, I see they have the cover on the Traeger site for $60, I get one there. I have enough Cabelas and Bass Pro Shop points that the 575 won't cost me a dime. I charge everything on one credit card or the other, pay off the balance every month, get a LOT of free shopping. RAY
 

Gons

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My Pro 575 updated to the new version automatically and I must say I’ve noticed better temperature control and accuracy.

When you get your grill I highly suggest checking the firmware version and updating it if need be before you even do the initial burn in process.

Congrats on your purchase, you will love it
 

sawhorseray

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I got scared off by all the firmware problems, and the fact that I needed a electrical outlet to cook on a Traeger. Ended up buying a Meadow Creek SQ36, no electric or pellets needed, just good old charcoal and wood. I believe this this will work for me! RAY

 

Kevin R

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My 575 seems perfect on the high temps, 300 to 450 its bang on the proper temps. today I'm using it at 180 and it only seems to get to around 155. Anyone else experience this for the lower temps?
the update has been done. I'm totally new to this.
 

Krish

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My software is updated to 01.01.04 and I’ve been having the reverse problem with temps. The highest my 575 gets to is about 375 on the screen. But it’s burning hot, and all my other thermometers read high 400’s and even hit 500...and food cooks FAR faster than what the recipe suggests, and comes out dry. It has to be a probe problem. I’ve noticed my probe is hollowed inside. See picture. From other probe pictures on here, my 575 probe is different. Will call the store today and see what they say. Regardless, I seem to be the only one with much higher temps than what’s displayed. 588
 

Krish

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Spoke the Traeger this morning. They were super cool. The phone operator was able to connect remotely to my grill and run a diagnostic. The thermo sensor came up with multiple errors. He was even able to go back in my cook history and see how the temperatures were maintaining. Not very well at all, in my case. New thermo sensor being sent out today. 100% customer service, in my opinion.

I have the 01.01.04 new update, by the way, as mentioned.
 

Kevin R

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Yes that's great service I would say! Hope it all works out for you. Did you call Treager Canada here in Ontario?
 

Krish

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Yes that's great service I would say! Hope it all works out for you. Did you call Treager Canada here in Ontario?
No, I phoned the one in the states. He said it didn’t matter I was in Canada. Perhaps the part will take a little longer? He was quite helpful and more than happy to help. The remote diagnostic thing was pretty cool.
 

Ann W

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I just bought a Pro 575 today from Home Depot...already assembled. I struggled with the seasoning a bit. It takes over 10 minutes to ignite and after 45 minutes, the highest temperature I hit was about 430. I call customer service (very nice) and they said that there’s a 25 degrees possible variance in what the display reads but that I was in the “high temp” zone and was fine. I haven’t yet tested the actual temp with my Maverick probe but plan to.

What’s the typical “ignite” time and preheat time that people are experiencing? I’m trying to manage my expectations. Seems like a long time for when I just want to throw a simple burger on the grill. Might need to keep my propane grill for that?
 

Ann W

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I just bought a Pro 575 today from Home Depot...already assembled. I struggled with the seasoning a bit. It takes over 10 minutes to ignite and after 45 minutes, the highest temperature I hit was about 430. I call customer service (very nice) and they said that there’s a 25 degrees possible variance in what the display reads but that I was in the “high temp” zone and was fine. I haven’t yet tested the actual temp with my Maverick probe but plan to.

What’s the typical “ignite” time and preheat time that people are experiencing? I’m trying to manage my expectations. Seems like a long time for when I just want to throw a simple burger on the grill. Might need to keep my propane grill for that?
Also my firmware is 01.01.04.
 

JordanK

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Also my firmware is 01.01.04.
First time igniting takes a bit longer. I would say it typically takes 10-15 min to ignite and rise to 450F. Temperatures do tend to swing a bit but try to resist opening the grill to peek until it reaches the set point. This grill really shines on slower/longer cook times at lower temps.
 

Krish

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Got the new RTD probe today. (See my original posts a few posts up, for the faulty probe that needed replacing.) Installed it pretty quick...even though they did not include instructions. Fired the grill up. It heated up to 450 in about 20 minutes and stayed within 4-5 degrees for over the hour I used it. Success! It’s very close to my 3rd-party probe, too. Hopefully it keeps going like this. I’m very pleased and relieved!
 

ewagner3640

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Welcome to the forum, sorry to hear about all of the issues and problems. That would have been enough to drive me straight to a different brand especially after not getting any help from Traeger. I've been lucky and haven't had any issues since I got mine a few weeks ago.

A couple of questions for you. Did you setup the grill on wifi? I'm wondering if there are any updates for your controller? What version of firmware does the controller show? What pellets are you using? What's the outside temp?
I purchased the Pro 575 a few months back and have been having the same temperature problems. I’ve been on with support multiple times but I’m still havering issues. They just sent me a new temperature probe that I am trying to install. I have to ask the same question - is the temp issue only on the Pro series? If I return this grill and get an Iron wood is the problem resolved?
 

Krish

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I purchased the Pro 575 a few months back and have been having the same temperature problems. I’ve been on with support multiple times but I’m still havering issues. They just sent me a new temperature probe that I am trying to install. I have to ask the same question - is the temp issue only on the Pro series? If I return this grill and get an Iron wood is the problem resolved?
With my pro 575, once I updated firmware and switched out a faulty probe, it has worked flawlessly. Ask the tech operator to do a remote test. It’s pretty cool. So long as you have a wifi connection to grill, you should be golden for your test. My grill has been a beast at maintaining and getting to temperatures since the updates. Good luck!
 

ewagner3640

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With my pro 575, once I updated firmware and switched out a faulty probe, it has worked flawlessly. Ask the tech operator to do a remote test. It’s pretty cool. So long as you have a wifi connection to grill, you should be golden for your test. My grill has been a beast at maintaining and getting to temperatures since the updates. Good luck!
I’m on ver 01.01.02 of the firmware. What version on you on after the upgrade? I have the grill on WiFi. Im surprised that support hasn’t asked about the firmware and to connect to the grill remotely. Thanks for the help.
 

Krish

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I’m on ver 01.01.02 of the firmware. What version on you on after the upgrade? I have the grill on WiFi. Im surprised that support hasn’t asked about the firmware and to connect to the grill remotely. Thanks for the help.
Same firmware as me. But yeah, ask to do the remote test. They can actually look back on a log of all your cooks and see how it maintained it’s temps.
 
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