Help! Newbie question: I cannot shutdown from app

[jbjakobs]

Hi,

Just got a Timberline 850. Am using the app on an Android.

I can control other things like temperature etc ok, so the app is set up and connected to the grill correctly.

However, when I try to do a shutdown using the app, I move the orange button down to the bottom. But my grill does not perform a shutdown.
Do I need to keep the orange button down in the bottom for an extended period?
Also, it seems like the app at the bottom of the screen seems overlapped by the three standard android navigations buttons. Can that be causing it (so that the orange button cannot be moved completely) ?

Thanks in advance,
Jan

 

[Slimpicker]

I barely swipe mine down and it performs a shutdown... so I doubt it is buttons in the way.

Does the button reset itself and you have to re-swipe?? or does it complete the task yet the grill just doesn't shut down??

I rarely use the APP to shutdown anyway... I always do the long press button on the rig. Probably cuz I'm out there doing my last probe check and just use the rig button

 

[jbjakobs]

Hi,

The button does not reset itself - if just slides up again, kind of like I did not complete the slide from up to down.
Of course, it it not a big deal, you can say, since you can do it on the rig as well. Just strange that the functionality does not seem to work on the app.

 

[Slimpicker]

Check to make sure the APP doesn't need an update in Play Store