Ironwood 885 smoke issues

[RT2275]

Ok so after my seasoning i try my first brisket set the temp to 225 on supersmoke. The temp reaches 200 as if it reached already 225. Very little smoke to none produced. Also noticed the fan is coming in and off all the time never steady.
I think i call support?

 

[CampWhatnot]

You won't see clean smoke. You only see dirty smoke. The fan will cycle. Smoke on

 

[RemE]

The fan cycles to create more smoke, the smoke basically stays inside and recirculates. It is effective as I do get good smoke rings in the meat.