Woodridge Pro pixel issues

No Smoke

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Joined
Oct 21, 2026
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Location
Alberta
Grill
Woodridge Pro 970
I just bought a new woodridge pro 970 and this is my second controller now and I have yet been able to get to where I can light my grill. With both controllers, I set it up on wifi and connect it on the app. Then I move on to seasoning the grill. As soon as I turn it to 350 and push the nob, the control goes into an update. It spins for a bit and then gives me a green check mark. I then turn the dial again to get it to 350 and start the grill and all the pixels are misaligned. Both controllers did the exact same thing. I have not even been able to ignite my grill. Is anyone else having this issue?
 
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