Francis Ramey
Member
- Joined
- Feb 4, 2026
- Messages
- 44
- Media
- 37
- Reaction score
- 40
- Location
- Southern Idaho
- Grill
- Woodridge Base Model
Sorry for the long read.
I had decided to be proactive and purchase backup parts for my Woodridge.
I couldn't find any info on the size of fuse, Woodridge uses.
On the Traeger parts site.
I then clicked to talk to customer service.
Here's the transcript.
Menfil
9:26 AM
I read above you have a Woodridge and you are wondering about the fuse, correct?
Customer
9:27 AM
Yes, I want to have a spare on hand just in case it goes bad
Menfil
9:27 AM
I see. Thanks for confirming.
Menfil
9:28 AM
I believe the Fuse is not a replaceable part on the Woodridge because of the type of motherboard it has. But let me double confirm with you. Give me a quick second, alright?
Customer
9:28 AM
Ok
Menfil
9:32 AM
Hey. Im back with you. Thanks for hold.
Menfil
9:32 AM
Based on the Woodridge official record and manual. We have no information about the fuse. Normaly, other Traeger pellets use a 3-5 AMP, 250V, standard-size fuses.
Customer
9:35 AM
Ok, tell me why Google tells me the opposite of what you just told me. I looked it up while you were gone.
Customer
9:35 AM
Customer
9:35 AM
Screenshot_20260608_093009_Chrome.jpg
Customer
9:36 AM
How can you not know what fuse it uses. This is your product.
Menfil
9:37 AM
What I said was that the fuse is not a replaceable part on the Woodridge.
We have no records on our end for the fuse specifically because of that reason. However, as I mentioned, typically, the Traeger Pellet Grills will use a 3-5 AMP, 250V, standard-size fuse.
Menfil
9:39 AM
Normally, if the grill goes wrong and some parts needs to be replaced, instead of replacing the fuse, we work on the motherboard and the Auger Box, that will ensure the grill can go back to work if its not. Since a single fuse replacement will probably not make a difference on this type of grills.
Treager is a top notch Grill/ smoker.
But their off shore based Customer Service Reps are nothing but complete DUMBASSES!
Why would Google tells me what I needed to know and The so called customer service rep didn't know / lied to me.
I don't if it will do any good, but I feel like I need to write Traegers home office and let them know, their customer service needs to come home and trained the right way.
Next time I will ask Google before calling Traeger CS.
I had decided to be proactive and purchase backup parts for my Woodridge.
I couldn't find any info on the size of fuse, Woodridge uses.
On the Traeger parts site.
I then clicked to talk to customer service.
Here's the transcript.
Menfil
9:26 AM
I read above you have a Woodridge and you are wondering about the fuse, correct?
Customer
9:27 AM
Yes, I want to have a spare on hand just in case it goes bad
Menfil
9:27 AM
I see. Thanks for confirming.
Menfil
9:28 AM
I believe the Fuse is not a replaceable part on the Woodridge because of the type of motherboard it has. But let me double confirm with you. Give me a quick second, alright?
Customer
9:28 AM
Ok
Menfil
9:32 AM
Hey. Im back with you. Thanks for hold.
Menfil
9:32 AM
Based on the Woodridge official record and manual. We have no information about the fuse. Normaly, other Traeger pellets use a 3-5 AMP, 250V, standard-size fuses.
Customer
9:35 AM
Ok, tell me why Google tells me the opposite of what you just told me. I looked it up while you were gone.
Customer
9:35 AM
Customer
9:35 AM
Screenshot_20260608_093009_Chrome.jpg
Customer
9:36 AM
How can you not know what fuse it uses. This is your product.
Menfil
9:37 AM
What I said was that the fuse is not a replaceable part on the Woodridge.
We have no records on our end for the fuse specifically because of that reason. However, as I mentioned, typically, the Traeger Pellet Grills will use a 3-5 AMP, 250V, standard-size fuse.
Menfil
9:39 AM
Normally, if the grill goes wrong and some parts needs to be replaced, instead of replacing the fuse, we work on the motherboard and the Auger Box, that will ensure the grill can go back to work if its not. Since a single fuse replacement will probably not make a difference on this type of grills.
Treager is a top notch Grill/ smoker.
But their off shore based Customer Service Reps are nothing but complete DUMBASSES!
Why would Google tells me what I needed to know and The so called customer service rep didn't know / lied to me.
I don't if it will do any good, but I feel like I need to write Traegers home office and let them know, their customer service needs to come home and trained the right way.
Next time I will ask Google before calling Traeger CS.
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