Big CC13
New member
I purchased my Timberline XL in Nov 2022. First 2 damaged in shipping. Third grill when cooking noticed cook times way off. 12 hr brisket took 18 hrs. Spatchcocked Turkey that normally takes 2 hr 40min took 5 hr 40 min and was ruined. The grill temp reading reads and maintains temp on the screen but actual temps using an oven thermometer and wired temp probes on rack clips to keep in the air are 50* lower than desired temp. Customer Service is friendly but no help at all. They replaced probes, hotrod and thermal coupler. No change. They say the grill is correctly working…. Set to 350* but both “Third Party” thermometers read 50* lower. No calibration function on TXL grill I know about. Am I going to have to monitor temps myself or does anyone have a cure? I have a smaller Traeger 750 Pro and all thermometers are close to desired temp and all cooking times are what you would expect.