Fireboard 2 unit doesn't hold a charge

Slimpicker

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Sept 2020 Fireboard 2 is becoming old?
It won't hold a charge on itself once charged fully and maybe not used for a month
It takes well over night to charge and when using drains faster than Spark

yeah it's an earlier model, I get it, I don't want to drop another $250 for new... I should contact CS??? I guess it wouldn't hurt
 
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