Traeger quality control

Lance Johnson

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Joined
Jul 19, 2020
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Location
Half Moon Bay, CA
Grill
Traeger Ridgeland
I own a Traeger product sold thru QVC under the model name, Ridgeland. It reflects a 2.5 user rating which ranks as strikingly bad among QVC products.. That rating might be optimistic.
This grill is poorly constructed, more poorly supported by QVC and Traeger customer service and will serve to undermine any goodwill Traeger may have earned in its other products. My grill, for example, was shipped damaged and had obvious manufacturing errors not caught by any quality control process. After-sale support has been invisible.
Traeger should remove this product from its inventory. Whatever short-term gains they may accomplish through the sale of this embarrassing product will, without question, be overwhelmed by the negative reflection on the manufacturer---Traeger. The grill is, frankly, crap and its continued existence in Traeger's inventory is a testimony to Traeger's prioritizing profit(I presume) over ..............let me guess............quality, reputation, and customer goodwill,
I occasionally walk through our local Ace hardware store which sells Traeger products among others and I am struck by the glaring difference in quality...............so, I know Traeger CAN do better.
 

Slimpicker

Active member
Joined
Aug 3, 2020
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Location
stl mo
Grill
Pro 575 Bronze
I recommend posting this over on Traeger's Facebook page. That will get their attention.


I agree.... but the Ridgeland looks to me to be a Pro22 with colored lids and a shelf...
FIRST OFF, how much was it selling for???

The Pro22 was made thinner metal than the 575 and up... at least it sure seemed like it to me cuz the 575 was much heavier than my 22 was. I say to accommodate the 500* temps.

My bet is the Ridgeland is even cheaper metal in some places than even the 22 is... just my guess.
 
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