Just wondering if anyone else has experienced this issue. I have the 620 and have noticed, unfortunately while trying to smoke, that the grill is not heating to the desired temp. I have used two different oven thermometers, one of them being brand new, the grill is 50 degrees off, lower, than what I have it set for. I have to set the grill to 400 just to get 350 and the thermostat is right next to the one in the grill. I spoke with tech support and they were only happy that the grill stopped feeding the hopper when it “thinks” it hit its set temperature. I said several times that the grill slowing and stopping the auger is different than reading the temperature correctly but I think they were just trying to get Me off the phone. Anyone else have this experience? I will have to try again with tech support but quite honestly, this is really annoying and if not fixed, I will be getting rid of it. Traeger is disappointing me …
Thanks
Thanks