I hope someone can help with this...this is my third Traeger. The previous didn't have the new controller or WiFire. I was told this was significant upgrade. I seasoned and then ran a couple cooks, assuming at least close accuracy. Bear in mind I'm very used to these grills. I noticed the wings looked far less cooked than the hundreds of times I've done them before. That led me to put two other very good ambient thermometers inside as well. The Traeger ambient reading was constantly higher than the other two, which were within 3 degrees of eachother. Yesterday, when roasting turkey, the Traeger probe was consistently at LEAST 30 degrees higher than the other two. To get to a temp of 325 I had to set the grill to 385. I contacted Traeger support (they're always courteous, helpful, and pick up quickly). After staying on the phone with me from start up he said the grill ambient was accurate. When I mentioned the other THREE monitors (Fireboard, I Grill, and Old School Oven Thermometer) indicated a much lower temp his response was "yes but the traeger probe (ambient) is calibrated and programmed to the grill, so the Traeger is accurate!? My reply was
"isn't it supposed to tell me the internal temp of the grill , to which he replied yes. He said I couldn't rely on the other three sources. Hello? THE TEMP IS THE TEMP. I even asked him..."so if the Traeger reads 300 but the others read 180 and I can lay my hand on the grate, you're tellling me it's accurate? He was polite, but just reverted back to "ours is calibrated and programmed, so it is correct". Hey, Physics is physics! Does anyone have any input or similar experience? I want to keep the grill, but I shouldn't have to use other probes and guesstimate what temp I'm really getting. $1400 grill should not require this
-- Hope there's a good answer
"isn't it supposed to tell me the internal temp of the grill , to which he replied yes. He said I couldn't rely on the other three sources. Hello? THE TEMP IS THE TEMP. I even asked him..."so if the Traeger reads 300 but the others read 180 and I can lay my hand on the grate, you're tellling me it's accurate? He was polite, but just reverted back to "ours is calibrated and programmed, so it is correct". Hey, Physics is physics! Does anyone have any input or similar experience? I want to keep the grill, but I shouldn't have to use other probes and guesstimate what temp I'm really getting. $1400 grill should not require this
-- Hope there's a good answer
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