KirkP
Member
Ha, they did the same for me but they didn't know that I had returned my 575 to HD a couple of weeks before. Anyone need a replacement RTD for their 575?A few days ago I received an email from Traeger that 'Your order has shipped'. I had not placed an order.
Arrived today, a new RTD probe.
I had exchanged a couple of emails about the temperature issue with support some time ago and ended with a frustrated reply along the lines of I'm done emailing for no help reckon I'll need to spend a few hours on the phone. Never did call as I was busy but checking in here to see if a solution was found. Looks like eventually someone followed up.
In any case, very happy to have the new probe, along with the new firmware. Maybe next weekend I'll be able to get it installed.
Thanks Traeger!