Pro 575 Flame Out At High Temps.

Roastlamb

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Hi everyone,

I’ve been having an issue with my Pro 575 where the flame keeps going out at high temperature when I open the lid to put food in.

For example I’m cooking wings tonight, they’re on a wire rack and in the time the lid was open to putting the two racks in, the flame went out, and now it is still struggling to reignite.

Any thoughts?

I clean it regularly…

Cheers,
Hugh
 
It is my understanding that the hot rod only stays hot for a few minutes after you push the ignite button. After that, the fire is supposed to be self-sustaining.

I always prime the auger before igniting my fire. that insures that I have plenty of pellets in the burn pot to get the fire going. After that, the auger should feed enough pellets to keep it going.

I would suggest that you remove the grates, drip tray, and flame shield from the grill so you can observe what is happening in the fire pot. Ignite the grill and observe what is going on with the hot rod, the fan, and the pellet feed. If something is wrong, hopefully you will spot the problem

If you do try to ignite the fire after a flame out, be sure you do so with the lid open. There are reports of hot gases exploding when people have attempted to relight a grill after a flame out. Leaving the lid open will prevent gases from building up. Even when starting my grill in normal conditions, I always leave the lid open until smoke is rolling from the grill and the fire is getting hot enough so that the thick white smoke starts to turn to thin blue smoke.
 
What does your grill 'sound' like when you think the 'flame' is going out?
Does it resemble the same noise made when you press 'shut-down'?
How do you know it went out? Obviously your grill will lose temp when you open the lid and heat escapes but your grill doesn't know you opened the lid.
It's not like there's a kill switch or something so I actually don't follow what it is you are experiencing.
I have a 575 and mine works fine at any temp, I open and close my lid a lot, I also DON'T clean mine for maybe 10 smokes and it starts up just fine even when 'dirty'
 
Thank you for the feedback @RayClem, I’ll give that a try.

Hey @Slimpicker, I’ve had it since 2020 so I’m familiar with how it works, but this is something new. It started happening in the summer and I just haven’t been able to use it as much recently.

Once it gets to temperature, when I open the lid for any period of time (even less than 30 second's) you can almost see the flame blowing out (the glow from the flame around the drip pan) then the fan just stops, then the fan starts again trying to ignite it, then off and on again, almost like it’s just struggling to get the air into the pot.

Before it would reignite and come back up to temperature, but the last two times it’s been a flame out error on the smoker/app.

I’ll try and record a video, but it almost seems like it is some sort of draft problem, perhaps there is a blockage where the fan blows through? Would you know hope to check/fix that?

Thanks in advance.
 
It sounds very weird to me still. But if just opening a lid makes the grill act this way then something is very sensitive and it may be your grill is always barely running right before the lid opens.

I have a place you might wanna check tho. Look under the hopper and see if that grate is full of dust or collected crap. I've had to take mine off before and empty out a bunch of collected saw dust type stuff. This could be clogging your air 'intake' for the fan. (4 easy screws)

Other than that, I'd do a complete hopper empty, purge the feed tube of everything, clean your fire pot good. Reload pellets, and start the "1st time using" procedure again and go from there. It can't hurt anything.
 
I have had problems cooking at high temp and the fire dies. Traeger CS told me to replace my fan, as it may not be running at the higher speed necessary to keep the flames fanned. So you might consider checking that.
 
I have had problems cooking at high temp and the fire dies. Traeger CS told me to replace my fan, as it may not be running at the higher speed necessary to keep the flames fanned. So you might consider checking that.
Awesome thank you @Big Daddy’s Grill

@Slimpicker I have vacuumed the bottom of the fire pit and below the fan etc. a good clean. Will report back on the next cook…
 
@Slimpicker I have vacuumed the bottom of the fire pit and below the fan etc. a good clean. Will report back on the next cook…
That's fine, i meant empty the pellet hopper, empty the feed tube totally, start OVER as if your rig was new.
 
InkBird

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