There are some details critical to answering your question.
1. What temperature were you trying to cook at? To get smoke, you need to be cooking at a temperature between 180F and 235F. At higher temperatures, the fire will burn efficiently and their will be little smoke. Do not rely on the temperature shown on the controller. Measure the chamber temperature with a 3rd party thermometer known to be accurate. Due to the placement of the RTD temperature probe, the controller temperature might not be accurate. Adjust the controller as necessary to maintain the cook temperature you desire.
2. Check the damper clearance on your smokestack. Set it at the distance recommended in your operating manual.
Try priming the auger. Set the controller as necessary for a cook temp of 225F. Then ignite the fire with the lid of the smoker open. In a few minutes a thick white smoke should pour out of the smoker. A few minutes later, the smoke should start to become thinner and blue. At that point, place your protein on the grates and close the lid on the smoker. This will cook the protein low and slow.
There are some things that do not do well "low and slow". When cooking fish or pizza, I crank the temperature up to 400F. You get little smoke at that temperature, but the cook turns out well.