Help! add pellets warning alert but the hopper is full??

Pops50

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ironwood 885
I just got a brand new Ironwood 885. The hopper is full but I keep getting a warning alert and alarm sound to "Add Pellets." Plus the temperature is fluctuating. I can't figure it out. Suggestions?
 

RustyJake

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Did you successfully calibrate the pellet sensor?
If you have, then it might be a bad sensor. There seems to be a few people having issues with sensors lately, there may have been a bad batch of sensors supplied by their manufacturer.
 
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