Despite telling Traeger I was returning the unit and to not send the new Auger, It showed up.
Guess they thought I was bluffing. Instead I bought a Louisiana pellet grill. For $299 at Costco.
It’s a heck of a grill. Its sturdy and works great. Burnt off and kept adjusting temp up and down to...
Called today and was told at least another 2 to 3 days before they can get around to sending the part. I put the grill together and took it back to Costco.
didnt exchange it will look at their competitors.
Traeger sells thousands of grills each month, they won’t miss me as a customer.
Yes I know you are correct.
I’m just old school and had faith that Traeger would do the right thing.
Whats concerning is the poor quality control on this part and lack of testing before boxing up The grill.
This is Followed by lack of urgency on Traegers part.
I will call tomorrow at noon. If...
Bought a new Mesa TFB42B from Costco 10 days ago. Assembled and auger would not feed pellets. Got on the phone with Traeger and told them auger was free floating not attached to the shaft. Weld must have broke. The rep told me impossible. It’s one piece and it must just be disconnected from the...