Not Feeling Good About My Traeger Purchase

[PaulyPaul]

I don't see the Traeger Silverton 620 Pellet Grill listed on the Traeger website. is it a grill made only for Costco it sounds like a good grill

Silverton is one of those models made specifically for Costco. I think they use to had a Select or something like that with a front drawer warmer.

 

[Pits_N_Pellets]

I just saw that Costco is selling a larger Traeger with cabinet space below AND one end shelf and one front shelf for $200 less than I paid for my Pro 575 -and if that's not enough, the grill will attain 500* for searing in lieu of the 450* I'm stuck with. Here's the link:

https://www.costco.com/traeger-silverton-620-pellet-grill.product.100506764.html

Food for thought...I called traeger before purchasing mine and they said Costco is cheaper because they are built to a different spec. They gave an example of different metal thickness and some internal components being different. They also said same is true for Home Depot, so your best bet is to buy from them or Ace Hardware for the most authentic version.

 

[PaulyPaul]

Food for thought...I called traeger before purchasing mine and they said Costco is cheaper because they are built to a different spec. They gave an example of different metal thickness and some internal components being different. They also said same is true for Home Depot, so your best bet is to buy from them or Ace Hardware for the most authentic version.

Not entirely correct.

Depends on what models you are comparing.

Silverton is a model made for Costco ONLY.

Pro series is same grill and spec, whether buy at Home Depot, Ace or direct from Traeger.

Ironwood and Timberline 400-1200$ more and not available from Costco or Home Depot.

 

[Pits_N_Pellets]

Not entirely correct.

Depends on what models you are comparing.

Silverton is a model made for Costco ONLY.

Pro series is same grill and spec, whether buy at Home Depot, Ace or direct from Traeger.

Ironwood and Timberline 400-1200$ more and not available from Costco or Home Depot.

I stand corrected I guess, just what they told me when I called. And to be honest it makes sense because I have noticed subtle differences in the legs and wall thickness.

They explained that Costco and home depot negotiate a selling price they want, and traeger offers these cuts by making slight modifications. For this I’d be willing to bet that a silverton would have a difference price “IF” it were available elsewhere. Perhaps maybe with a lower grade auger or resources of components like sensors or electronic boards and modules.

 

[PaulyPaul]

Once again you are comparing different models. As far as difference in Pro to Ironwood I can't tell different gauge steel or "better" materials being used but certainly can tell the difference with the features, down draft, double wall insulation, side self, etc. The difference in weight, which would be a great indicator that thicker gauge steel is used, between my Ironwood 650 and Pro 575, is only 25lbs. I can see that the side shelf , larger cooking area, double walled insulation, caster wheels, would make up for this 25lbs. Not thicker steel.

You must have talked with someone who is not familiar with manufacturing and vendor laws. Models are all the same across EVERY Traeger dealer. What models they carry (Pro, Ironwood, Timberline) may differ. The Pro 575/780 is the same at Home Depot as it is at Ace Hardware.

If better materials were used on the Ace model it would have far different shipping specs (would weight more or less) but most importantly would HAVE to be a different model number.

I don't own one but have looked at the Silverton at Costco. Outside of a lighter hood (which could allow for cheaper build) it is a fine grill and worthy of the Traeger name.

 

[Pits_N_Pellets]

Once again you are comparing different models. As far as difference in Pro to Ironwood I can't tell different gauge steel or "better" materials being used but certainly can tell the difference with the features, down draft, double wall insulation, side self, etc. The difference in weight, which would be a great indicator that thicker gauge steel is used, between my Ironwood 650 and Pro 575, is only 25lbs. I can see that the side shelf , larger cooking area, double walled insulation, caster wheels, would make up for this 25lbs. Not thicker steel.

You must have talked with someone who is not familiar with manufacturing and vendor laws. Models are all the same across EVERY Traeger dealer. What models they carry (Pro, Ironwood, Timberline) may differ. The Pro 575/780 is the same at Home Depot as it is at Ace Hardware.

If better materials were used on the Ace model it would have far different shipping specs (would weight more or less) but most importantly would HAVE to be a different model number.

I don't own one but have looked at the Silverton at Costco. Outside of a lighter hood (which could allow for cheaper build) it is a fine grill and worthy of the Traeger name.

Technically I think the Costco 885 a "Century 885" and Ace Hardware an "Ironwood 885", which even more so validates the point you are making.

Either way I was Just sharing what the person on the phone told me, I'd like to believe that someone who works for the company as a sales rep knows more about the product than the general public. I heard of subtle differences in things like the holding loops for the upper grate not on the back for storage on the Costco version and a different stamped plate that goes between the front legs. I’ve never looked to prove this, just read it on another forum when I was researching to buy one. The call I made sort of validated it.

As someone who works in manufacturing this is pretty common with build codes. The Xth digit could indicate location, structure, or a specific part and maybe one letter versus another means auger brand X Vs. Y. The model designation only implies a specific percentage of construction to be a constant. A prime example is with vehicles; cars off the assembly line from week 1 of 2019 don't have the same parts necessarily as vehicles coming off during week 46 of 2019. But they are all a 2019 Model "X". This is extremely common in manufacturing as they find better priced parts, shift strategies, or shipping to different countries or locations.

 

[isaiahfranco]

As an owner of a Silverton 810, I freaking love it. Tons of features and certainly not made of sub-standard parts. Compatible to an Ironwood 885 but with a slightly smaller top shelf. Has hooks to hang the shelf when not in use and enough storage underneath to keep most of what I need nearby when cooking (extra drip liners and buckets, a bucket of pellets, Traeger cleaning spray, a paper towel dispenser, BBQ gloves, a magnetic instant read thermometer, and the magnetic Traeger cutting board when it’s not in use.

Check this page for more info: https://www.traegerforum.com/threads/new-costco-silverton-810-1299.867/

 

[PaulyPaul]

As an owner of a Silverton 810, I freaking love it. Tons of features and certainly not made of sub-standard parts. Compatible to an Ironwood 885 but with a slightly smaller top shelf. Has hooks to hang the shelf when not in use and enough storage underneath to keep most of what I need nearby when cooking (extra drip liners and buckets, a bucket of pellets, Traeger cleaning spray, a paper towel dispenser, BBQ gloves, a magnetic instant read thermometer, and the magnetic Traeger cutting board when it’s not in use.

Check this page for more info: https://www.traegerforum.com/threads/new-costco-silverton-810-1299.867/

And you should be. The Silverton 810 is a monster of a pellet grill. Silverton grill line fills the gap between the Ironwood and Traegers flagship line the Timberline.

Have no idea where these guys get that Costco sells substandard products. If they were to research how difficult it is to have your product sold at Costco they would understand. Especially to build a Costco exclusive model.

Not to mention the better VALUE you got by purchasing from Costco. In one month/year/decade if you have a problem with your Silverton Costco will return your money. No questions asked. If I have a problem with my Pro or Ironwood, I will have to deal with Traeger.

 

[PaulyPaul]

Technically I think the Costco 885 a "Century 885" and Ace Hardware an "Ironwood 885", which even more so validates the point you are making.

Either way I was Just sharing what the person on the phone told me, I'd like to believe that someone who works for the company as a sales rep knows more about the product than the general public. I heard of subtle differences in things like the holding loops for the upper grate not on the back for storage on the Costco version and a different stamped plate that goes between the front legs. I’ve never looked to prove this, just read it on another forum when I was researching to buy one. The call I made sort of validated it.

As someone who works in manufacturing this is pretty common with build codes. The Xth digit could indicate location, structure, or a specific part and maybe one letter versus another means auger brand X Vs. Y. The model designation only implies a specific percentage of construction to be a constant. A prime example is with vehicles; cars off the assembly line from week 1 of 2019 don't have the same parts necessarily as vehicles coming off during week 46 of 2019. But they are all a 2019 Model "X". This is extremely common in manufacturing as they find better priced parts, shift strategies, or shipping to different countries or locations.

I'm sure you know more about vehicle manufacturing than I do. In something as complex as a vehicle with thousands of purpose built parts, I can understand progressive parts change. Still doubt that XYY dealer gets all the vehicles made with the "best" parts while dealer XYZ gets the "cheaper" parts.

Basically there are models made exclusively for Costco, Home Depot and I'm sure other big box. Those models are denoted by their name, Silverton and Eastwood, etc. Since they are exclusive they are not available at other dealers. Whether they are made from better, worse or same quality, is up to the buyer to decide.

There are also models that Traeger and all other Traeger dealers carry and sell. These models are the SAME across dealers. A Pro575 bought from Traeger is identical in build to one bought at Ace, HD or elsewhere. Save during production run parts were substituted or replaced. Seriously doubt Traeger would bother to funnel the "better" made grills to one vendor and not the other.

Costco Century 885 is a different model than the Ironwood 885. The Pro, Timberline and Ironwood are not exclusive to Ace, they are models that are carried by Traeger, Ace and other authorized dealers that chose to carry them.

I'm sure that is where the confusion lies. Great indicator to quality of materials is the weight of each grill. As stated before lower gauge steel would equal a significantly heavier grill.

 

[mmarshall]

If it can hit 500 degrees, it must be the same controller used in the Ironwood series?

I see it listed on Costco's website for $799. Is it cheaper in store?

It is $100 less in the store, I guess because they don't need to ship it?

 

[PaulyPaul]

I stand corrected I guess, just what they told me when I called. And to be honest it makes sense because I have noticed subtle differences in the legs and wall thickness.

They explained that Costco and home depot negotiate a selling price they want, and traeger offers these cuts by making slight modifications. For this I’d be willing to bet that a silverton would have a difference price “IF” it were available elsewhere. Perhaps maybe with a lower grade auger or resources of components like sensors or electronic boards and modules.

Pits, was at Costco today, happened upon the Silverton 620. You are correct. Traeger/Costco cut costs by using a thinner gauge steel. Had just used my Pro 575 last night and the thinner gauge on all of the Silvertons panels was evident. Especially on the hopper door. I haven't used our Ironwood at our other home in a few weeks but I'm sure the Ironwood is the same gauge if not heavier than the Pro. Not sure on the gauge of any of the grills but if the Ironwood is 18ga than the Silverton would be 20ga. Also noticed that the Silverton doesn't have the second shelf storage hooks, as you mentioned.

Not saying that the Silverton is not built tough or of quality, but the cost savings on the steel and possibly other components could be how Costco/Traeger can come under price yet offer more features than its counterparts.

 

[PaulyPaul]

It is $100 less in the store, I guess because they don't need to ship it?

Pretty much. I notice lots of items with free shipping are slightly more expensive on costco.com vs in warehouse. I bought some shelves today that weigh 90lbs, costco.com they cost 109.99 with "free" shipping, at the warehouse they were 89.99. Saw the Silverton 620 for $699, on website they are 799.

 

[isaiahfranco]

Pits, was at Costco today, happened upon the Silverton 620. You are correct. Traeger/Costco cut costs by using a thinner gauge steel. Had just used my Pro 575 last night and the thinner gauge on all of the Silvertons panels was evident. Especially on the hopper door. I haven't used our Ironwood at our other home in a few weeks but I'm sure the Ironwood is the same gauge if not heavier than the Pro. Not sure on the gauge of any of the grills but if the Ironwood is 18ga than the Silverton would be 20ga. Also noticed that the Silverton doesn't have the second shelf storage hooks, as you mentioned.

Not saying that the Silverton is not built tough or of quality, but the cost savings on the steel and possibly other components could be how Costco/Traeger can come under price yet offer more features than its counterparts.

I thought the 620 had the hooks for the shelf—the 810 has them.

 

[PaulyPaul]

I thought the 620 had the hooks for the shelf—the 810 has them.

By what I saw, it does not. Strange place to save some production cost, but does reduce extra manufacturing steps. The 810 has several more features that the 620 doesn't (super smoke, rear hooks, etc), it's not just a bigger grill. Also costs 70% more. 699 vs 1199.

 

[isaiahfranco]

By what I saw, it does not. Strange place to save some production cost, but does reduce extra manufacturing steps. The 810 has several more features that the 620 doesn't (super smoke, rear hooks, etc), it's not just a bigger grill. Also costs 70% more. 699 vs 1199.

Hooks are on the left shelf.

https://www.costco.com/traeger-silverton-620-pellet-grill.product.100506764.html